WhatsApp has grown into one of the most popular messaging apps in the world, used by over 3 billion people . But with that growth, the app has also become complex, packing in features like communities, channels, stories and business features, and a lot of people find it hard to navigate. Kunal Shah, who took over leadership of the app’s development from Will Cathcart earlier this year , now wants to make the app and actions within it simpler to use. In a new note shared on Tuesday, Shah s…
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